Worldwide
Subscriptions, Billing & Refunds
Maya Plus in every store and every currency. Auto-renewal, cancellation, and refunds under Apple, Stripe, and the consumer law of your country.
Effective 14 August 2026
1. What is included
Free: the room, Maya, one new lesson, and unlimited replay. Plus: further new lessons, page photos, full voice — as shown on the purchase screen in your country.
2. Price and currency
The price shown in the local store (App Store or website) is the binding price, in local currency, including tax if the store displays tax. Prices in Israel in shekels are not the price for the whole world.
3. Auto-renewal
Monthly and yearly plans renew unless you cancel under the store’s rules, at least 24 hours before the period ends on the App Store (or as shown by Stripe).
Free trial: before a first subscription you can have 7 days of Plus free, once per family. On the website you enter a card and nothing is charged until the 7 days end; the payment screen shows the date of the first charge. Cancel before that date and you pay nothing. In the apps the trial is given by Apple or Google and shown on their purchase screen.
4. Cancellation
App Store: Settings → [your name] → Subscriptions → Maya. Google Play: Play Store → Payments & subscriptions → Subscriptions. Website: in Maya, Settings → Manage subscription (one click, no need to write to us), or email us. Cancellation stops future charges; access stays until the end of the paid period.
5. Refunds by region
App Store purchases: request a refund through Apple in every country (reportaproblem.apple.com). We cannot refund an Apple payment ourselves.
Website purchases: contact us within a reasonable time. In the EEA/UK, digital content usually has a 14-day cooling-off, unless you asked for immediate supply and waived the right as the law allows. In Australia, consumer guarantees apply. In Brazil, the US, and the rest of the world — under local law and Stripe’s policy.
6. Contact
Contact